Birthday FAQs

Frequently Asked Questions

We think we covered just about everything, but if you have more questions, please contact us!

What if I exceed the number of children that my party package provides?

If, on the day of the party, your child guests exceed the number included in the package you purchased, you will be charged an additional fee. A maximum of 25 children is allowed at both our Weekday Birthday Bash and Super Birthday Bash. A maximum of 20 children is allowed at our Adventure Birthday Bash.

How many adults can I invite?

There’s no limit on the number of adults that you can invite. Parents of children under 3 are required to stay at the party and provide active supervision. Parents of children over 3 are welcome to stay or drop-off.

There will be siblings of party guests attending. Do I have to count them?

Any child in attendance that is not held in a Baby Bjorn (or similar), a car seat or a stroller is counted as a party guest.

Can children older than 6 attend?

Absolutely. Any child can attend a Romp n’ Roll party regardless of age providing s/he plays safely. Please note that we reserve the right to ask any child playing unsafely (in our sole discretion) to discontinue play.

Can parents drop off their children at the party?

For private parties, children must be 3 years old to be dropped off.

When do I have to give a final count for attendance?

Thirteen days prior to your scheduled birthday party, we will send you a survey in which you will confirm the details of your party, including the estimate of the number of children attending. If, in the last week before the party, you suspect that your party will exceed the number of children your package provides, please call as soon as possible so that we may provide an additional staff member if needed and/or adjust your charges accordingly. There is a $10/child charge for each additional child over the maximum that your party package provides.

What important things must I tell my guests before they arrive?

  • Adults must wear socks in the gym. (We have them for sale if they forget.)
  • Children may wear socks or go barefooted.
  • Parents/guardians must complete and sign a waiver form for their child(ren) in order to enter the gym room. We will refuse admittance to those that do not.
  • Please do not bring or wear anything with glitter.
  • Please plan to arrive 5 minutes before the party start-time so no one misses the fun!
  • Please depart from the facility within 15 minutes of the scheduled end time so that the staff may clean up and/or prepare for the next party.

What time should I arrive?

  • Romp n’ Roll may be hosting a party before yours, so please arrive 10 minutes before the start of your party. In the event that you arrive late for your party, it will still end at the scheduled time.
  • Romp n’ Roll may be hosting a party after yours, so please ensure that your party departs from the facility within 15 minutes of the scheduled end time so that the staff may clean up and/or prepare for the next party.

What should I provide? What does Romp n' Roll provide?

You provide: cake and any other nut-free food you wish, candles for your cake, your camera, and any themed party goods. We provide: a cake cutter, a cake server, a candle lighter, plates, napkins, utensils, and invitations. We also provide Party Add-Ons such as with an advance notice of 48-hours prior to your party. Please stop in to pick up Romp n’ Roll paper birthday invitations or use our electronic invitations.

What can I do to help the party run smoothly?

We’re so glad you asked! First of all, you’re here to relax and get goofy with the kids, so let our fantastic instructors take care of directing all the fun, serving the food and cleaning it all up! However, we do ask that you please adhere to the following rules so that we can keep our facility clean and sanitary:

  • Please wipe faces and hands free of food before leaving the party room.
  • Please do not bring any food or drink in the gym.
  • Please do not attend if you are visibly ill (coughs, colds, runny noses).

Should I tip our party instructors?

If you feel you had excellent service from our staff, tips are always appreciated but never expected!

Can I cancel my scheduled birthday party?

  • Parties must be paid in full at the time of booking and $100 of the full payment is considered a non-refundable deposit.
  • Parties cancelled after 3 days from booking will be subject to a $100 cancellation fee.
  • Parties cancelled within 7 days of the party date will not be eligible for a refund.
  • If the facility is closed due to inclement weather, the payment will be applied toward another available party date or refunded in full.

From Kids: How fun will my Romp n' Roll party be, really?

Romp n’ Roll is more fun than an ice cream cone on a hot summer day, more fun than going to the park and WAY more fun than running errands with mom (yuck!). Imagine your dream place. Does it have soft floors and can you run around barefoot? Does it have a trapeze and monkey bars and a rock wall and a super cool bubble machine? Now imagine a big party there with ALL your friends. Are you running around like crazy, playing cool games like freeze dance, having an indoor snowball fight and dancing your tushies off? Oh, and are you the star? Do you get to wear a crown and eat cake? Yeah, that’s pretty fun, huh? That’s Romp n’ Roll.

From Kids: Can my Romp n’ Roll party go on forever? Please?

We know, we know. A party at Romp n’ Roll is just about the most fun you can have, but trust us, you’ll play so hard, you’ll definitely want to go home and sleep for a while afterwards! But remember, Romp n’ Roll has a so many classes that you can come to during the week and once the grown ups enroll you in one of our classes, you’ll get to come to open gym (which is a lot like a birthday party, without the cake and presents, of course). So, talk to your parents about signing you up! We’d love to have you back at Romp n’ Roll!